Friday, March 7, 2008
Equitable & BDO: TSK TSK
Today I decided to terminate my Equitable Visa Card due to bad service. Since Equitable married BDO, all sorts of things have happened to my credit card. Well, actually, only one headache--but big enough for me to throw in the towel.I missed a credit card payment by 8 days, so I sent a check that I thought would cover the amount plus interest charges, plus plus. Wouldn't you know it, my payment was never posted. It has been three months and my interest and service fees were mounting, despite calls to their customer service (utterly frustrating) and a fax of the payment slip showing the bank received my payment. To make things worse, each time I deposit a check to BDO, I have to pay a processing fee of either P50 or P100, depending on how much money I'm depositing. Does this sound like a company that cares about their customers? I don't think so, so I'm out of their list.
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Consumer Concerns
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