COMPLAINTS.COM

A reader shared this site after reading my "Bad Service" article. It's a web-based, consumer-oriented site. Any complaint about any product or service is uploaded and creates a useful database for people worldwide.  So if you have another run in with terrible service, lodge a complaint. Before you buy a product or service, check it out and see what others have experienced. Based on the letters I received, it looks like PLDT should have more entries on this site. I believe it has one now. This is a tool that might make big, negligent companies wake-up and pay attention to consumers because it's their ego on the line and we all know how far they'll go to protect themselves. So check it out and spread the word.